Legal Document

Privacy Policy

Effective Date: February 24, 2026

At Demo Labelling, accessible from demolabelling.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Demo Labelling and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at demolabelling@gmail.com.

[ Contents ]

Information We Collect
How We Use Your Information
Data Security
Third-Party Services
Contact Us

01 —

Information We Collect

When you interact with the Demo Labelling platform, we collect the following categories of information to deliver and improve our services:

Personal Data

When you register for an account, we collect your name, email address, and an encrypted password. This information is stored securely in our Supabase database and is used solely to manage your account and authenticate your sessions.

Media Data

We collect the images and videos you upload solely for the purpose of providing AI labelling services. Your uploaded media is never used to train our models or shared with any third party without your explicit consent. Files are processed to generate your annotations and are deleted from primary processing servers upon task completion or upon your request.

Payment Data

Payments are processed securely via Razorpay. We do not store your credit card number, bank account details, or any sensitive financial information on our servers. All payment data is handled exclusively by Razorpay under their own security and compliance standards.

02 —

How We Use Your Information

The information we collect is used in the following ways to power and maintain the Demo Labelling platform:

Platform Operation

To provide, operate, and maintain our AI labelling platform — including account creation, file uploads, AI processing, and annotation delivery.

Token & Transaction Management

To process your transactions and manage your Token balance. Your usage data helps our backend (token_utils) accurately calculate processing costs and credit your account accordingly.

Automated Notifications

To send you automated email notifications when your labelling tasks are complete, when your token balance is low, or when there are important updates to the service. These are operational emails and are not marketing spam.

03 —

Data Security

We use industry-standard encryption to protect your data in transit and at rest. Media files uploaded to our platform are stored securely using Google Drive infrastructure, which applies AES-256 encryption at the storage level.

Media files are deleted from our primary AI processing servers after the labelling task is completed. If you request deletion of your account or specific files, we will remove your media from our storage systems within 72 hours of the request. This policy is in line with GDPR data minimisation principles.

While we implement strong safeguards, no method of electronic storage or internet transmission is 100% secure. We encourage users to maintain the confidentiality of their account credentials.

04 —

Third-Party Services

To deliver our services, we work with the following trusted third-party providers. Each provider operates under their own privacy policies and security standards:

Google Drive — Media Storage

Your uploaded images and videos are stored in Google Drive. Google applies enterprise-grade security and encryption. Refer to Google's Privacy Policy for full details.

Supabase — Database Management

User account data, metadata, and token balances are stored and managed through Supabase — an open-source Firebase alternative with row-level security. Refer to Supabase's Privacy Policy for details.

Razorpay — Payment Processing

All financial transactions are handled by Razorpay, a PCI-DSS compliant payment gateway. We do not have access to your raw payment credentials. Refer to Razorpay's Privacy Policy for details.

If any of these third-party providers experience a data incident, we will notify affected users within 72 hours of becoming aware of the breach, in compliance with applicable data protection laws.

Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly.

demolabelling@gmail.com

We typically respond within 24–48 business hours.